Effective Date: April 11, 2025
By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. Your continued interaction with our website, digital tools, and communication channels signifies your consent to the collection, processing, and use of your personal data as described herein. If you do not agree with any part of this policy, we recommend discontinuing the use of our services.
1. Information We Collect
We collect information directly from you when you engage with our services, complete forms, submit files, or communicate with our team.
a) Personal Information
- Full Name
- Email Address
- Contact Number
- Country, State, and City of Residence
Purpose: To identify you, communicate service updates, send order confirmations, and provide ongoing customer support.
b) Service-Related Files
- Uploaded images and videos
- File links
- Project materials or references provided by you
Purpose: To execute services like product design, app development, UI/UX, and digital consulting.
2. How We Use Your Information
Your data is used strictly to ensure a seamless and personalized service experience. We may use your information for:
- Service Fulfillment: Delivering high-quality services as requested by you.
- Customer Communication: Responding to inquiries and resolving issues.
- Order Management: Maintaining past order history for reference.
- Platform Improvements: Analyzing user behavior to enhance our offerings.
- Legal Obligations: Fulfilling regulatory requirements when necessary.
3. Data Retention and Deletion
- Retention: We store data for the duration of your active engagement or as required by law.
- Voluntary Deletion: You can delete orders anytime through your dashboard.
- Profile Deletion: Upon request, your profile will be deleted, but certain data may be securely archived for recovery or legal reasons.
4. Sharing of Information
Dotera does not sell, trade, rent, or share your personal data with third-party organizations. Access is limited to authorized team members bound by confidentiality.
5. Data Security
We implement robust security protocols to ensure the confidentiality and integrity of your data, including:
- SSL Encryption: All communication is protected through encrypted SSL/TLS connections.
- Access Control: Data access is restricted to authorized personnel via secure authentication.
- Secure Infrastructure: Stored in secure, access-controlled environments with frequent monitoring.
6. Your Rights
You have full control over your personal data. Your rights include:
| Access & Correction | You may request access to your personal data and update it if incorrect. |
| Deletion | You may delete orders or your profile. Archived copies may be retained for compliance or backup. |
| Data Portability | You can request your data in a machine-readable format. |
| Retrieval | Previously deleted files or data can be requested back with identity verification. |
7. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze site usage. You can disable cookies via your browser settings, but some features may not function properly.
8. International Data Transfers
Your data may be processed in countries outside your own. We ensure all transfers are compliant with international data protection laws.
9. Legal Disclosure
We may disclose personal data only if required by law or to comply with legal obligations or governmental requests.
10. Updates to This Privacy Policy
We reserve the right to update this policy. The most recent version will be available on this page, and the effective date will be updated accordingly.
11. Contact Us
For any questions or requests regarding this policy, please reach out to us:
Mailing Addresses:
- Pixel Perfects Solutions, 30 N Gould ST STE N, Sheridan, WY 82801, United States
- Office No. 117, Gosha-e-Ahbab, Phase 3, Multan Road, Lahore, Pakistan
