Lead Qualification
Ask the right questions, understand buyer intent, collect details, and route qualified leads to your team.
AI Agents & Custom Bots
AI Agents Built for Smarter Automation
Build intelligent AI agents and custom bots that answer questions, qualify leads, automate workflows, support customers, connect with your tools, and help your team work faster. From website chatbots and WhatsApp bots to internal AI assistants and knowledge base agents, Dotera creates AI solutions tailored to your business operations.
Custom AI Chatbots
Lead Qualification Bots
Knowledge Base Assistants
Workflow Automation Agents
Page Sections
250+
Projects Delivered
50+
Happy Clients
98%
Client Retention
20+
Skilled Professionals
15+
Industries Served
100%
Satisfaction Guaranteed
Trusted By Leading Brands
Companies We’re Proud to Work With
We collaborate with forward-thinking companies across industries, delivering innovative digital solutions that drive real business impact and long-term success.
Why Custom AI Agents?
Because Generic Bots Cannot Understand Your Business
A custom AI agent is designed around your business rules, customer journey, tools, data, and workflows. Instead of giving generic replies, it can understand context, guide users, collect information, trigger actions, and support your team with real automation.
01
Business-Specific Answers
Train your bot with your services, FAQs, policies, documents, and workflows.
02
Automated Workflows
Let your AI agent capture leads, create tickets, send emails, and update systems.
03
Multi-Channel Support
Deploy bots on websites, WhatsApp, dashboards, CRM systems, or internal tools.
04
Human Handoff Ready
Escalate complex conversations to your team with full conversation context.
AI Agent Capabilities
Smart Agents That Do More Than Chat
Our AI agents can answer questions, qualify leads, automate tasks, support customers, and connect with your internal systems.
24/7 Intelligent Assistant
AI agents can become your 24/7 assistant for support, sales, operations, and internal workflows.
Lead Qualification
Ask the right questions, understand buyer intent, collect details, and route qualified leads to your team.
Bot Types
Custom Bots for Every Business Channel
Different businesses need different bots. We design AI assistants based on your user journey, channel, workflow, and support needs.
Website Chatbot
A smart website assistant that answers visitor questions and helps convert traffic into leads.
Knowledge Training
Train Your Bot With Your Business Knowledge
We configure your AI agent using your business data, documents, FAQs, product information, service details, and workflow rules so it can respond accurately.
Train With Real Business Context
Your AI agent becomes more useful when it understands your business content and customer needs.
Website Content
Use service pages, landing pages, policies, pricing notes, and website copy as bot knowledge.
We can prepare your knowledge sources, organize bot responses, and define approved answers so your AI assistant stays useful and consistent.
AI Workflow Automation
Let Your AI Agent Take Action
Your AI bot can do more than answer questions. It can collect information, understand intent, trigger workflows, and move tasks forward automatically.
Conversation to Action
From conversation to action — your AI agent can automate real business workflows.
Before
Visitor asks a question
After
AI identifies intent
The bot understands whether the user needs support, pricing, booking, project help, or sales guidance.
Before
Manual lead capture
After
Smart form collection
The AI asks relevant questions and collects name, email, service, budget, timeline, and project details.
Before
Missed follow-ups
After
Automated notifications
The bot can notify your team by email, dashboard alert, CRM update, or ticket creation.
Before
Disconnected systems
After
Connected workflows
The agent can connect with CRMs, forms, calendars, email tools, support desks, and internal APIs.
Before
Manual support routing
After
Smart escalation
The bot can detect complex cases and send them to the right person with conversation summary.
Human Handoff
When AI Needs Help, Your Team Takes Over Smoothly
Not every conversation should stay with the bot. We design smart escalation workflows so complex, sensitive, or high-value conversations reach your human team with full context.
01
Detect Complex Query
The bot identifies when the user needs human help, pricing approval, technical support, or custom guidance.
02
Ask for Details
Before escalation, the bot collects useful information so your team does not start from zero.
03
Create Ticket
The system can create a ticket, lead, support request, or internal task automatically.
04
Notify Human Agent
Your team receives the request through email, dashboard, CRM, Slack, or another workflow.
05
Share Conversation Summary
The bot sends the full context, user intent, key answers, and recommended next action.
The goal is not to replace your team completely — it is to reduce repetitive work and make human support faster, more informed, and more efficient.
What You Get
From Idea to Intelligent AI Assistant.
From discovery and conversation planning to knowledge setup, bot development, integrations, testing, deployment, and improvements — everything is handled with a structured AI agent development process.
Bot Strategy & Planning
We define the bot goal, user journeys, conversation flow, escalation rules, and automation actions.
Conversation Design
We design helpful responses, prompts, intents, fallback flows, and user-friendly bot behavior.
Knowledge Base Setup
We prepare your FAQs, website content, documents, policies, or data sources for bot training.
Bot Development
We build the AI bot, connect tools, configure workflows, and prepare backend logic.
Testing & Optimization
We test responses, edge cases, wrong intents, escalation triggers, and workflow accuracy.
Deployment & Support
We deploy the bot on your selected channel and support improvements after launch.
Deliverables
What You Receive
Every AI agent project comes with bot flows, configuration, integrations, testing notes, and deployment support.
AI Agent Flow
Conversation structure, intents, fallback paths, and escalation rules.
Knowledge Setup
Prepared knowledge base from FAQs, content, documents, or business data.
Bot Interface
Website widget, dashboard chat, WhatsApp flow, or selected channel setup.
Automation Actions
Configured actions such as emails, ticket creation, CRM updates, or form capture.
Testing Report
Response testing, intent testing, edge cases, and accuracy improvement notes.
Deployment Support
Launch setup, monitoring guidance, and post-launch improvement support.
Everything is prepared for real conversations, useful automation, and future bot improvements.
Bot Channels
Deploy Your AI Bot Where Your Customers Already Are
We can integrate AI assistants into your website, messaging channels, business dashboards, CRMs, and internal tools.
Website
Add an AI assistant to your website for visitor support, lead capture, and service guidance.
Technologies We Use
Modern Technologies For Modern Solutions
We leverage the latest and most reliable technologies to build scalable, high-performance digital solutions tailored to your business needs.
Next.js
Next.js powers fast and scalable web applications with server-side rendering for optimal performance.
React.js
Build interactive UIs with React – the most popular JavaScript library for fast, dynamic, and responsive websites.
Node.js
A powerful backend framework, Node.js allows us to create scalable, real-time applications for modern web needs.
Express.js
Built on Node.js, Express is a fast, minimalist web framework that powers API development and server-side logic.
Web Development
Backend Development
Mobile App Development
AI Bot Safety
Secure. Controlled. Reliable.
Every AI agent is designed with safe access, controlled data usage, reliable workflows, and responsible escalation behavior.
Controlled Knowledge
The bot answers from approved business knowledge and configured workflows.
Safe Escalation
Complex or sensitive requests can be passed to a human team member.
Workflow Reliability
Automation actions are tested before deployment to reduce errors.
Access Control
Bot tools and data access can be limited based on your business needs.
Timeline
From Bot Strategy to Live AI Assistant.
A clear AI bot development timeline that keeps conversation design, knowledge setup, integrations, testing, and deployment organized.
Week 1
Discovery & Bot Planning
We understand your goals, users, bot use cases, required channels, and automation needs.
Week 2
Conversation & Knowledge Setup
We prepare conversation flows, FAQs, documents, prompts, knowledge base, and escalation rules.
Week 3-4
Bot Development & Integrations
We build the AI agent, connect tools, configure actions, and prepare selected channels.
Week 5+
Testing, Deployment & Improvement
We test responses, deploy the bot, monitor behavior, and improve flows based on real usage.
Estimated Delivery Flow
Our Pricing
Flexible AI Agent & Custom Bot Packages
Choose the right AI agent solution based on your automation needs, integrations, and business goals.
Starter
For basic AI assistants and business automation
$4,999
One-Time
- Single AI Agent
- Custom Knowledge Base
- Website Chatbot Integration
- Basic Workflow Automation
- Lead Capture
- 30 Days Support
AI Support Plans
Keep Your AI Agents Performing
Ensure your AI agents remain accurate, secure, optimized, and aligned with your business goals.
Care Basic
Essential monitoring and support for AI assistants.
$199/mo
- AI Agent Monitoring
- Prompt Optimization
- Knowledge Base Updates
- Monthly Review
- Email Support
Need a custom maintenance plan? We can tailor support based on your website size, update frequency, and business needs.
Bot Support
We Improve Your AI Agent After Launch
AI agents get better with real usage. We help refine responses, update knowledge, improve workflows, and monitor conversation performance after launch.
01
Knowledge Updates
We update FAQs, documents, services, policies, and business information as things change.
02
Conversation Review
We review bot conversations to identify confusion, missing answers, or improvement areas.
03
Workflow Improvements
We improve lead capture, escalation, ticket creation, and automation actions over time.
04
Fallback Optimization
We improve how the bot handles unknown, unclear, or complex questions.
05
Support Requests
We help with fixes, new bot flows, channel updates, and integration improvements.
FAQ
Frequently Asked Questions
Find quick answers to the most common questions about our services, process, and support.
Dotera AI agents and custom bots service can include bot strategy, conversation design, knowledge base setup, prompt configuration, chatbot development, workflow automation, channel integration, testing, deployment, and post-launch improvements.
Can't find what you're looking for?
Our support team is ready to answer your questions.
Start Your Project
Let’s Build Something Great Together
Seamlessly connect your brand and digital goals with smart, scalable solutions that drive real business growth.
Most Popular
Dedicated Team
Best for long-term and complex projects
Full-time Expert Team
Flexibility & Scalability
Transparent Pricing
Ideal for evolving and growing products.
Time & Material
Pay for the time and resources used
Flexible Scope
Agile & Adaptive
Pay as you go
Ideal for projects with changing needs.
